Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
 

About Us

Our Volunteers

Our volunteers at Blanchfield Army Community Hospital provide assistance in all areas of care, from administrative assistance to nursing and provider support. We are proud to partner with the American Red Cross to place these valuable volunteers throughout our healthcare system to improve patient care. If you are interested in becoming a Red Cross Volunteer at BACH, please contact the Fort Campbell Red Cross office at 270-798-2171 or visit http://www.redcross.org/ky/fort-campbell.

For additional questions about placement within the hospital, contact Patient and Family Centered Care.

Blanchfield Volunteers

Fort Campbell American Red Cross

95 Michigan Avenue
Building 43, 2nd Floor
Fort Campbell, KY  42223

Hours: 8 a.m. - 4 p.m., Mon. - Fri.

Phone: 270-966-0459
Don’t forget to keep your family’s information up to date in DEERS!