Release of Information Office
The mission of the Release of Information section is to provide accurate, timely, consistent medical information for use in the provision of quality health care while protecting the patient’s need for privacy and confidentiality; to support the needs of patients.
Did you know?
You can access your own medical records through TRICAREOnline
! You can view, print or download your own medical records.
Personal Medical Records requests
To request a copy of your personal medical records
such as behavioral health, *Army Substance Abuse Program (ASAP), Family Advocacy Program, Sexual Assault, please fill out the DD 2870
form or e-form
and send an encrypted email.
For online requests and delivery, please also complete the e-Memo for patients
, as applicable and provide a copy of your driver's license for validation.
To submit the completed forms: choose one of the following:
Active Duty Soldiers assigned to Byrd or LaPointe Soldier-Centered Medical Homes
1) Fax to 270-798-0782
2) Email encrypted only
3) Drop off the DD 2870 form at Blanchfield Army Community Hospital, A Building, 1st Floor, Patient Administration Office - Medical Records
*Please allow us up to 30 business days to complete your request.
*Personal ASAP records require an additional DA 5018-R.
can request medical records by calling or dropping off the DD 2870
form at their respective clinic.
The following record requests can normally be processed same day as a walk-in and also accessible through TRICAREOnline
- Laboratory Tests
- Radiology Tests
- Most EKGs
- Electronic Pediatric Records
- Electronic Physician notes
Are you a veteran requesting retired medical records?
Veterans may request copies of their military medical or dental records through the National Archives at St. Louis at
These records are retired according to the last date of treatment and shipped to the National Personnel Records Center
(NPRC) in St. Louis, Missouri. If you need a copy of your records, you must request them directly from the NPRC (using a Standard Form 180). When you request medical records from the NPRC, you must provide them with the sponsor's Social Security Number or military number if prior to 1971. Be as specific as you can about the date and location of your last period of treatment. This will aid the NPRC in locating your medical records. The address for the NPRC is as follows
National Personnel Records Center
9700 Page Blvd
St. Louis, MO 63132
National Personnel Record Center
11 Winnebago Street
St. Louis, MO 63118