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During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply.

You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery.

However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment.

- If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445.

Patient Registration

Admissions and Disposition (A&D)

The mission of the admission and dispositions office is to process admissions, pre-admissions, register patients, and determine eligibility. When you pre-admit, you will be provided with information on patient’s rights and responsibilities and how to obtain an Advanced Directive if you do not currently possess one. If you have an Advanced Directive prepared, you will need to bring it with you at the time of pre-admission or day of surgery. If you are not an active duty service member, you will also be asked to complete a DD Form 2569, Third Party Collection Program-Record of other Health Insurance.

Patient Registrations

Once DEERS and TRICARE are updated to your new location or region, it is necessary to be registered in the local MTF where you will be receiving your routine health care. This can be accomplished within the A&D office with a valid ID card to determine eligibility. Please call us if you have any questions.