Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

 

Health Services

Soldier Recover Unit

The Fort Campbell Soldier Recovery Unit Complex supports Soldiers during their transition, either to return to active duty or to return to civilian life as honored veterans. The program establishes a single entry criteria for all service components. The single entry criteria allows medical and administrative resources to concentrate on Soldiers with complex case management requirements. Single entry criteria is defined as a Soldier who has, or is anticipated to receive, a profile of more than six months duration, with duty limitations that preclude the Soldier from training or contributing to unit mission accomplishment; the complexity of the Soldier’s condition requires either clinical case management or the Soldier’s psychological condition is evaluated by a qualified licensed medical or behavioral health provider as posing a substantial danger to self or others if Soldier remains in the parent unit. Soldiers will be assigned to platoons within the SRU depending on the primary focus of their recovery at that time. Staffing and services are concentrated in the platoons based on this focus. 

Contact Us

Location

Soldier Recovery Unit
2443 Kentucky Ave.
Fort Campbell, KY 42223

Phone

270-412-8208

Don’t forget to keep your family’s information up to date in DEERS