COVID vaccines offered to TRICARE beneficiaries at the Passenger Processing Center, Monday–Friday, 6:30 a.m. to 3:30 p.m. Walk-in or appointments welcome.
For COVID testing, call the COVID triage line at 270-798-4677, option 2 weekdays and DONSAs 8:00 a.m. to 3:45 p.m. and weekends 8:00 a.m. to 11:45 a.m. Closed federal holidays.

Patient Resources

The Joint Commission

Blanchfield Army Community Hospital earned The Joint Commission’s Gold Seal of Approval® for Hospital and Behavioral Health Accreditation and Primary Care Medical Home Certification by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
 
The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess and improve performance.

Anyone believing that he or she has pertinent and valid information about quality of care and/or the safety of the environment in which it is provided at Blanchfield may contact the TJC with these concerns at the following address, fax or email:

Submit a Concern/Event Online (preferred method)

Submit a New Concern or Update an Existing Incident

Submit a Concern/Event by Fax or Mail

***Please note, the online submission method is preferred as it allows a more timely receipt of, and response to, your incident.

Consider using this form template and/or follow these helpful instructions for what to include if submitting by fax or mail.

Fax: 630-792-5636

Mail:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

What happens to your incident?

  • We check for other patient safety events about the organization.
  • We may write to the organization about your concern.
  • Sometimes, we visit the organization to see if there is a problem in meeting the requirements that deal with your concern.
  • We will not share your name with the organization unless you say it is OK

What can you do about concerns that The Joint Commission cannot help with?

  • You may want to talk to the organization about your concern.
  • Your state’s department of health may be able to help.

The Joint Commission

Report a Patient Safety Concern

The Joint Commission
One Renaissance Blvd.
Oakbrook, Terrace, IL  60181

Phone: 800-994-6610
Don't forget to keep your family's information up-to-date in DEERS.