Appointment Line:

At this time, please use 931-431-4677 to connect with the hospital's primary care Appointment Line. 

Pharmacy Refill Phone Line:

The Pharmacy refill phone system is currently down. Options patients can use to refill their medications during this outage include:

1) Visit the pharmacy in person.

2) Call 270-798-8075. Patients may need to leave a voicemail due to high call volume.

(Please note that the Q-Anywhere service is for new/renewal medications only)


 

Health Services

Case Management

Why Would I Need Case Management?


The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:
• Coordinating your care.
• Assessing, planning, and facilitating services for you.
• Evaluating your options.
• Advocating on your behalf.

You or your family member may need case management if you have:
• Instability with chronic health problems
• A serious terminal illness
• An increased need for different provider specialties due to multiple diseases or conditions
• A need for more support and education during a critical period

Who are Case Managers?


Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
• Provide advocacy, support, and education
• Reduce burden and streamline appropriate utilization of care
• Partner with members of your healthcare team to assist in coordination of your healthcare needs
• Monitoring for progress and desired outcomes

Case Management Services

Blanchfield Case Management
Assigned within Patient Centered Medical Home

270-798-4677
931-431-4677

Hours: 7:30 a.m. - 4 p.m.

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