Pharmacy Refill Phone Line:

The Pharmacy refill phone system is back online and working. Options patients can use to refill their medications during this outage include:

1) Visit the pharmacy in person.

2) Call 270-798-8075. Patients may need to leave a voicemail due to high call volume.

Q-Anywhere allows you to text via your cellphone to activate the
filling of new and renewal medications.

Health Services

Exceptional Family Member Program (EFMP)

What is EFMP?

The Fort Campbell Exceptional Family Member Program (EFMP) serves more than 4,500 individuals with special needs. EFMP is a mandatory enrollment program that works in partnership with various military and civilian agencies to provide comprehensive and coordinated community support, housing, educational and medical support, and personnel services to Families with special needs. An Exceptional Family Member (EFM) is a Family member (child or adult) with any physical, emotional, developmental or intellectual disability that requires special treatment, therapy, education, training or counseling.

The following Soldiers with EFMs must enroll in the program: Active Army, U.S. Army Reserve (USAR) Soldiers in the USAR-Active Guard Reserve program and Army National Guard (ARNG) personnel. Enrollment allows assignment managers at Department of the Army Human Resource Command (HRC) personnel agencies to consider the documented medical and special education needs of the EFM in the assignment process. All Family members applying to accompanying a Soldier to an overseas assignment are required to be screened through the EFMP to ensure any special considerations are identified prior to relocation. When possible, Soldiers are assigned to an area where their EFM’s medical and special education needs can be met. This decision will depend on a valid personnel requirement for the Soldier’s grade, specialty and eligibility for the tour. All Soldiers are still eligible for worldwide assignment.

If you have questions for the local EFMP staff, please send to:

For more information, please visit the Army Medicine EFMP Website at

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.
If you are overseas, contact the TRICARE Area Office (TAO) Director at 1-888-777-8343 and choose the menu option for your overseas area.


Contact Us

Blanchfield Exceptional Family Member Program
650 Joel Drive
E Building, 3rd Floor
Fort Campbell, KY 42223

Phone: 270-956-0051

Hours: Monday/Friday, Appointments only
(contact staff via email or phone with Service Member name, DOD ID#, and contact information to schedule appointments)

Closed on Days of Non-Scheduled Activities (DONSAs)/Holidays

*All installation out-processing for EFMP is completed via email through ACS EFMP. The ACS EFMP office is located at 79 Bastogne Avenue and can be reached at 270-798-2727. For installation out processing questions email ACS EFMP at

ATTENTION:  ALL EFMP services (EFMP enrollment, Update, Disenrollment, OCONUS Screening/FMTS etc.) must be initiated through this link: ***For EFMP disenrollment requests or questions, please email us at the following address:

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