Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

Blanchfield FAQs

Applying for a BACH Position
Why can I not always be seen at my appointment time?
How do I cancel an unneeded appointment or reschedule an appointment?
Why do the appointment line staff ask so many personal questions when I need to make an
What should I do if I have trouble making an appointment with my PCM?
What are the protocols for returned calls within BACH healthcare services?
What is offered to mothers dealing with Post-Partum Depression?
Why does the wait time in the Emergency Center vary?
How do I receive eye exams as a Non Active Duty TRICARE enrollee to BACH?
How do I receive dental care as a Non Active Duty TRICARE enrollee at BACH?
Where can I get CPR Certification?
Who is authorized to be a volunteer at BACH?
When and where are the best times for patients to obtain their prescription?
How do I submit a compliment or complaint?

Don’t forget to keep your family’s information up to date in DEERS!