Send your prescriptions electronically
Ask your doctor today to send your prescriptions electronically to our electronic pharmacy at
DoD Fort Campbell ePhcy 98 Michigan Ave. FT. Campbell, Ky 42223
New Prescriptions from Network Providers:
Pharmacies at Fort Campbell now accept electronic prescriptions from civilian providers, eliminating the need for hand-carried or faxed prescriptions and reducing wait times for those picking up medicine. E-prescribing allows civilian providers to send prescriptions to pharmacies safely, efficiently and securely. TRICARE beneficiaries who want their prescriptions sent electronically just need to let their provider know they can now find Fort Campbell pharmacies in the e-prescribing database. When patients contact pharmacy to activate their prescriptions, they should let the staff know their prescription was sent electronically.
Military pharmacies will not be able to accept electronic prescriptions for controlled substances. Beneficiaries will still need a handwritten prescription for those medications. Ask your doctor today to send your prescriptions electronically to our electronic pharmacy at DoD Fort Campbell ePhcy 98 Michigan Ave. FT. Campbell, Ky 42223. To learn more about TRICARE’s pharmacy benefits, www.tricare.mil/pharmacy.
The Byrd Pharmacy is a full service pharmacy that fills new prescriptions for enrolled beneficiaries only. Any formulary medication not stocked at the Byrd Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy.
The LaPointe Pharmacy fills prescriptions for active duty Soldiers. Any formulary medication not stocked at the LaPointe Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy.
Main Outpatient Pharmacy
Limited to inpatient pharmacy services only during COVID-19.
The Main Outpatient Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers; however, refill prescriptions are not available at the Main Pharmacy. It is closed on weekends and federal holidays. To drop off medications and pick them up later for quicker service you may fill out the attached form and carry it with you to the Main hospital pharmacy.
Screaming Eagle Medical Home (SEMH) Pharmacy
SEMH Pharmacy only fills prescriptions for patients enrolled in their medical home and by exception patients not enrolled that are seen in primary care appointments at SEMH.
Town Center Pharmacy
The Town Center Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers. It is also the pickup location for all refill requests. For refills, please allow three workings day after submitting your refill before picking up your prescription. If a federal holiday falls on or after your refill was submitted, please allow an extra day before picking up your subscription.
NOTE: To ensure all prescriptions may be filled, the last ticket will be given 15 minutes prior to closing.
Refill Prescription Options
For your convenience, BACH offers two ways to refill prescriptions. All refills may be picked up at the Town Center Pharmacy.
1. Online: Requests may be submitted using TRICARE Online at www.TRICAREonline.com.
- Step 1: Go to www.tricareonline.com and click login.
- Step 2: Log in with your DoD CAC card or MyPay credentials. If you do not have a DS log on credentials, then click register.
- Step 3: Click Rx Refill option on the TOL homepage or top navigation bar to request one or more refills.
- Step 4: Confirm your primary military treatment facility or select a different MTF from the drop-down box.
- Step 5: Select your prescription(s) to refill. Choose a pharmacy pick up location and submit your refill request.
- Step 6: Request refill for your Family members by selecting the request refill by number option. Enter up to six Rx numbers, choose pharmacy pick up location. Submit your refill request.
- NOTE: The patient does not need to be present to pick up a prescription. However, their designee needs to bring the patient’s military identification card or a copy (front and back) to verify eligibility. Refills that have not been picked up within 10 days will be restocked and a new request must be submitted.
Please call the automated Prescription Refill Line at (270) 798-DRUG (3784). Refill requests will be filled and ready to be picked up three working days later at the Town Center Pharmacy.
- Step 1: Select the site where you want to pick up your prescriptions; Select 1 for the Town Center Pharmacy or Select 2 for the Byrd Pharmacy (Byrd Pharmacy is only available to Byrd assigned patients).
- Step 2: Select 1 for refill.
- Step 3: Enter the last four digits of your sponsor’s social security number followed by the # key.
- Step 4: Enter the numeric portion only of your prescription number (found in the upper left-hand corner of the prescription label) followed by the # key.
- Step 5: Listen to the message verifying when the prescription will be ready. If you do not hear this portion of the recording, your attempt to refill this prescription by phone was unsuccessful and you will need to start at step one (1) again.
- Step 6: Visit the pharmacy you selected during normal duty hours. The patient’s ID card will need to be presented.
Over-the-Counter Medication Program
Family Self Care and Over-The-Counter (OTC) Medications Program allows TRICARE beneficiaries to pick-up nonprescription medications and products from BACH Pharmacies without a doctor's prescription. Some OTC medications may be age restricted and infant medications (under 2 yrs old) are not part of the OTC program. Pharmacist involvement with OTC's - ask your pharmacist about your OTC options for symptoms. Self-Care Screening Form
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.