Pharmacy

Send your prescriptions electronically

Ask your doctor today to send your prescriptions electronically to our electronic pharmacy at

DoD Fort Campbell ePhcy 98 Michigan Ave. FT. Campbell, Ky 42223

New Prescriptions from Network Providers:

Pharmacies at Fort Campbell now accept electronic prescriptions from civilian providers, eliminating the need for hand-carried or faxed prescriptions and reducing wait times for those picking up medicine. E-prescribing allows civilian providers to send prescriptions to pharmacies safely, efficiently and securely. TRICARE beneficiaries who want their prescriptions sent electronically just need to let their provider know they can now find Fort Campbell pharmacies in the e-prescribing database. When patients contact pharmacy to activate their prescriptions, they should let the staff know their prescription was sent electronically.

Byrd Pharmacy

The Byrd Pharmacy is a full service pharmacy that fills new prescriptions for enrolled beneficiaries only. Any formulary medication not stocked at the Byrd Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy. 

LaPointe Pharmacy

The LaPointe Pharmacy fills prescriptions for active duty Soldiers. Any formulary medication not stocked at the LaPointe Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy. 

Main Outpatient Pharmacy

The Main Outpatient Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers; however, refill prescriptions are not available at the Main Pharmacy. It is closed on weekends and federal holidays. The Script Center is located inside Blanchfield Army Community Hospital in the A Lobby, this device provides beneficiaries with a convenient, contactless prescription pickup at their leisure 24/7, 365 days a year! Request your new or renewal medications to be stored in Script Center through Q-Anywhere.

Screaming Eagle Medical Home (SEMH) Pharmacy

SEMH Pharmacy only fills prescriptions for patients enrolled in their medical home and by exception patients not enrolled that are seen in primary care appointments at SEMH.

Town Center Pharmacy

The Town Center Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers. It is also the pickup location for all refill requests. 
NOTE: To ensure all prescriptions may be filled, the last ticket will be given 15 minutes prior to closing.

How do I request refills?

BACH Pharmacy asks patients to request refills three (3) business days in advance by telephone at 270-798-DRUG (3784) or through the MHS GENESIS Patient Portal at https://my.mhsgenesis.health.mil. Refills requested before noon are available 3 business days later. Refills requested after noon require an additional day. If a federal holiday falls on or after your refill was submitted, please allow an extra day before picking up your prescription.

NOTE: When your doctor extends or renews an existing prescription, it is a NEW prescription—even if you have been taking it and there are no changes.

Q-Anywhere

Avoid waiting in the lobby and activate your new or renewal RX’s from the comfort of your home. You can activate New Prescription and Renewals through Q-Anywhere. Use your cellphone to text the words "Get in line" to 855-803-4165 and follow the prompts. You can save time by scanning the QR code below to start your text message. The Pharmacy will process any NEW/RENEWAL prescriptions received in the last 7 days and send you a text when they are ready for pickup. Filled prescriptions are held for 10 calendar days. REFILLS cannot be requested through Q-Anywhere at this time. Reminder: eRXs are not automatically processed when received. The patient must contact the pharmacy in person or via Q-Anywhere to activate the eRX. 

Scan the QR code below or text “Get in Line” to 855-803-4165 to get started. Q-Anywhere is available for Town Center and Script Center.

You can send texts to Q-Anywhere during these hours:
1. Town Center Pharmacy: Monday-Friday, 9 a.m.-4 p.m. and Saturday, 8 a.m.-3 p.m.
2. Script Center Monday-Friday, 8.am.-3 p.m.

Q-Anywhere is unavailable after hours, Sundays, and Federal Holidays. After texting “Get in Line” to 855-803-4165, follow the prompts. You will be asked to select which pharmacy you would like your medications filled:
1. Town Center Pharmacy or
2.Blanchfield Script Center (located in the A lobby of BACH).

The Pharmacy will process any RX’s sent within the last 14 days and text you when they are ready. (Reminder: the Q-Anywhere service is not able to process refills.) You will receive a notification when your request is ready for pickup.

Note: If you chose to pick up at Town Center, you will pick up your prescriptions at Window 1 during business hours; no need to pull a ticket. If you chose to pick up at the Script Center, you can pick your prescriptions up any time, and day.

Over-the-Counter Medication Program

Family Self Care and Over-The-Counter (OTC) Medications Program allows TRICARE beneficiaries to pick-up nonprescription medications and products from BACH Pharmacies without a doctor's prescription. Some OTC medications may be age restricted and infant medications (under 2 yrs old) are not part of the OTC program. Pharmacist involvement with OTC's - ask your pharmacist about your OTC options for symptoms. Self-Care Screening Form

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:

• Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
• Where the prescription can be filled
• Copayments and limitations, such as prior authorization
• Coverage review requirements and forms
• Alternative medications, including costs

To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age. 

Medications offered within BACH Pharmacies are on the local Formulary. Click on this Formulary link  to determine what medications are available within BACH pharmacies. A TRICARE Formulary Search Tool enables beneficiaries to see what medications are covered as part of the TRICARE pharmacy benefit. 

Express Scripts Home Delivery

Register for an account online at express-scripts.com/rx or through the mobile app using the QR code below. For additional information, call 800-282-2881.