Pharmacy Refill Phone Line:

The Pharmacy refill phone system is back online and working. Options patients can use to refill their medications during this outage include:

1) Visit the pharmacy in person.

2) Call 270-798-8075. Patients may need to leave a voicemail due to high call volume.

Q-Anywhere allows you to text via your cellphone to activate the
filling of new and renewal medications.

Starting May 1, 2023, the Town Center Pharmacy offers Q-Anywhere, which allows you to text via your cellphone to activate the filling of new and renewal medications.

See how to use Q-Anywhere below under the "How do I request refills?" section.

Health Services

Pharmacy


Are you looking for a way to activate new prescription requests at Fort Campbell pharmacies? The link below will show you step-by-step how to avoid standing in line to drop off new non-hardcopy prescriptions. Hard-copy prescriptions will still need to be dropped off in person.

Blanchfield Army Community Hospital's Department of Pharmacy offers five pharmacy locations including Byrd Pharmacy, Town Center Pharmacy, Main Outpatient Pharmacy (Empaneled patients only), Screaming Eagle Medical Home Pharmacy (Empaneled patients only) and LaPointe Pharmacy (Active Duty patients only). If you see a provider within the network, the provider can send your prescriptions electronically at DoD Fort Campbell Pharmacy 98 Michigan Av. FT.Campbell, Ky 42223

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look-up your medication. A search can tell you:
  • Formulary status (generic medication, brand-name medication, non-formulary medication, non-covered medication)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review requirements and forms
  • Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the medication and then select the strength prescribed, as well as your gender and age. A TRICARE Formulary Search Tool enables beneficiaries to see what medications are covered as part of the TRICARE pharmacy benefit. 

Frequently Asked Questions:

How can my network provider send electronic prescriptions (eRX) to BACH pharmacies?

BACH pharmacy’s eRX address is: DoD Fort Campbell Pharmacy 98 Michigan Av. FT.Campbell, Ky 42223 

Patients MUST get a handwritten prescription for controlled medications.

NOTE: eRx are filled upon patient request (see above). Bring a list of all medications you want filled to one of our Pharmacies. It will make your visit faster.

How do I request refills?

BACH Pharmacy asks patients to request refills two (2) business days in advance by telephone at 270-798-DRUG (3784). Refills may be picked up at Town Center Pharmacy.

NOTE: When your doctor extends or renews an existing prescription, it is a NEW prescription—even if you have been taking it and there are no changes.

Beginning May 1, 2023, you can activate New or Renewal Prescriptions through Q-Anywhere. Once Q-Anywhere is activated, it is only available at the Town Center Pharmacy. Use your cellphone to text the words "Get in line" to 855-803-4165 and follow the prompts. You can save time by scanning the QR code below to start your text message. The Pharmacy will process any NEW or RENEWAL prescriptions received in the last 7 days and send you a text when they are ready for pickup. Filled prescriptions are held for 10 calendar days. REFILLS cannot be requested through Q-Anywhere at this time. Reminder: ePXs are not automatically processed when received. The patient must contact the pharmacy in person or via Q-Anywhere to activate the eRX. 

Can I email or call ahead to have my prescription filled in advance?

Patients can activate new non-hard copy prescriptions at least one business day in advance by calling 270-798-8074 or 270-798-8075. 

What can I do if my medication is lost, stolen or runs out before I can see my provider?

Explain your situation to a pharmacy representative. In certain situations, an early refill or gap fill may be authorized to prevent breaks in therapy.

Can I pick up medications for another person?

Yes. You will need their NON-EXPIRED military ID card or an image (front and back). You may have a picture copy on your phone as well. Children under 14 are exempt.

What medications are available (formulary) at BACH pharmacies?

TRICARE Formulary Search Tool enables beneficiaries to see what medications are covered as part of the TRICARE pharmacy benefit. 
TRICARE quantity limits and restrictions are available at Express Scripts.

Do BACH pharmacies offer over-the-counter (OTC) medications?

BACH pharmacies offer a limited OTC dispensing program. Product selection varies based on current symptoms, patient age and individual health considerations. Patients will be asked to complete a self-care screening form at the pharmacy.

How can I drop off my request and return later?

Drop-off a new medication request at the pharmacy site most appropriate for you. Make sure to let us know exactly what you need—then you are free to go. The pharmacy staff will give you further instructions regarding when/how to pick up your medication.

Pharmacy holds pre-filled medication requests for 14 calendar days.

Does BACH accept unwanted medications?

Yes. There are blue disposal bins at Main (inside BACH) and Town Center pharmacies. Ask our other pharmacies about medication take-back envelopes.

Contact Us

Byrd Pharmacy
Building 7973 Thunder Blvd., near Gate 10
Fort Campbell, KY  42223


270-461-1280

Hours:  8: a.m. - 4: p.m. Mon. - Fri., closed on weekends and holidays

Beginning in October, 2023, Byrd Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October.

LaPointe Pharmacy
Building 5979 Desert Storm Ave.
Fort Campbell, KY  42223

270-412-8677

Hours: 8 a.m. - 4 p.m., Mon. - Fri., closed on weekends and holidays. 
closed on weekends and holidays

Beginning in October, 2023, LaPointe Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October.

Main Pharmacy
650 Joel Drive
Building B, First Floor
Fort Campbell, KY 42223

270-798-8075/8076, Option 2

Hours:
8 a.m. to 4 p.m., Mon. -  Fri.;

Beginning in October, 2023, BACH's Main Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October.

Rock Island Arsenal Pharmacy
Rodman Ave., Building 110
Rock Island, IL  61299

Phone: 309-782-0550
Fax: 309-782-0553
Visit the pharmacy to active requests for refills and new medications.

Hours: 7:30 a.m. - 3:30 p.m., Mon. - Fri.

Screaming Eagle Pharmacy
647 Dunlop Lane, Suite 301,
Clarksville, TN 37040

Hours:
7:30 a.m. - 3:30 p.m., Mon. - Wed. & Fri.
8:30 a.m. - 3:30 p.m., Thursday
Closed on weekends, DONSAs and holidays

Town Center Pharmacy
Building 98, Michigan Ave. (Adjacent to Military Clothing and Sales)
Fort Campbell, KY  42223

270-798-8075, Option 3
270-798-8076, Option 3

Hours:
9 a.m. - 5 p.m., Mon. - Fri.
8 a.m. - 4 p.m., Sat.

Beginning in October, 2023, the Town Center Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October.


Pharmacy brochure
Formulary Search Tool 

Need to Update Your Information in DEERS? Click Here