Are you looking for a way to activate new prescription requests at Fort Campbell pharmacies? The link below will show you step-by-step how to avoid standing in line to drop off new prescriptions.
TRICARE Online request new prescriptions
Blanchfield Army Community Hospital's Department of Pharmacy offers five pharmacy locations including Byrd Pharmacy
, LaPointe Pharmacy
, Main Outpatient Pharmacy
, Screaming Eagle Medical Home Pharmacy
and LaPointe Pharmacy
. If you see a provider within the network, your provider can send your prescriptions electronically at DoD Fort Campbell ePhcy 98 Michigan Av. FT.Campbell, Ky 42223
. For your convenience, BACH offers three ways to Refill Prescriptions
: online, by phone or via TRICAREOnline
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool
to look-up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.
Frequently Asked Questions:
Q: How can my network provider send electronic prescriptions (eRX) to BACH pharmacies?
A: BACH pharmacy’s eRX address is: DoD Fort Campbell ePhcy 98 Michigan Ave. FT. Campbell, Ky 42223
Patients MUST get a handwritten prescription for controlled medications.
NOTE: eRx are filled upon patient request. Bring a list of all medications you want filled to one of our Pharmacies. It will make your visit faster.
Q: How do I request refills?
A: BACH Pharmacy asks patients to request refills two (2) business days in advance through TRICARE online (www.TRICAREonline.com) or by telephone at 270-798-DRUG (3784). Refills may be picked up at Town Center or Byrd pharmacies.
NOTE: When your doctor extends an existing prescription, it is a NEW prescription—even if you have been taking it and there are no changes.
Q: Can I email or call ahead to have my prescription filled in advance?
A: Patients can activate new medications at least one business day in advance by calling 270-798-8074/8075/8076 or TRICARE Online Secure Messaging.
Q: What can I do if my medication is lost, stolen or runs out before I can see my provider?
A: Explain your situation to a pharmacy representative. In certain situations, an early refill or gap fill may be authorized to prevent breaks in therapy.
Q: Who gets priority at BACH pharmacies?
A. All new medication requests are processed using drop-off and return. Lobby waiting is restricted to patients whose medications are ready for pick-up (they’ve used the drop off program or have called in refills using TRICARE Online/270-798-DRUG are provided the FASTEST service.
Drop off and return keeps you safe while we process new medication requests.
Q: Can I pick up medications for another person?
A: Yes. You will need their NON-EXPIRED military ID card or an image (front and back). Children under 10 are exempt.
Q: What medications are available (formulary) at BACH pharmacies?
A: Click on the TRICARE Formulary Search Tool to determine what medications are available within BACH pharmacies.
TRICARE quantity limits and restrictions are available at Express Scripts.
Q: Do BACH pharmacies offer over-the-counter (OTC) medications?
A: BACH pharmacies offer a limited OTC dispensing program. Product selection varies based on current symptoms, patient age and individual health considerations. Patients will be asked to complete a self-care screening form at the pharmacy.
Q: How can I drop off my request and return later?
A: Drop-off a new medication request at the pharmacy site most appropriate for you. Make sure to let us know exactly what you need—then you are free to go.
Upon return, you will receive an “R”=ready ticket. Same day pickup is available until 1:30 p.m. at most sites. Requests after 1:30 p.m. are ready the next business day after 10 a.m. Pharmacy holds pre-filled medication requests for 14 calendar days.
Q: Does BACH accept unwanted medications?
A: Yes. There are blue disposal bins at Main and Town Center pharmacies.