Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
 

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Articles

March 31, 2020

BACH updates Outpatient Visitor's Policy

Fort Campbell, Kentucky — Steps were taken recently to lessen the impact of possible exposure of COVID-19 to patients, hospital personnel and guests. Before going to the hospital, please open and review the current Outpatient Visitor's Policy.

July 3, 2019

Books from Birth program offered for babies born at BACH

Fort Campbell, Kentucky — Blanchfield Army Community Hospital is participating in a program that provides a new book, free, each month for babies from birth until age five from a non-profit child literacy program offered in Tennessee and parts of Kentucky designed to expose even the youngest children to reading.

Don’t forget to keep your family’s information up to date in DEERS!